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Terms of Service (ToS)

Last Updated: 5/28/25

Welcome to www.napavalleyroofing.com (the "Site"), operated by Napa Valley Roofing & Construction LLC ("we," "us," or "our"). By accessing or using our Site, you agree to comply with these Terms of Service ("ToS"). If you do not agree, please refrain from using the Site.

1. Acceptance of Terms

By using this Site, you confirm that you:

  • Are at least 18 years old (or have parental/guardian consent).

  • Accept these ToS and our Privacy Policy (linked).

  • Acknowledge that these terms may be updated at any time (check the "Last Updated" date).

2. Use of the Site

Permitted Uses

You may use the Site for:

  • Learning about our roofing services.

  • Requesting quotes or contacting us.

  • Legitimate business inquiries.

Prohibited Uses

You agree not to:

  • Use the Site for illegal or fraudulent purposes.

  • Hack, spam, or disrupt Site functionality.

  • Scrape or copy content without permission.

  • Misrepresent your identity or affiliation.

3. Intellectual Property

  • All content (text, logos, images) is owned by Napa Valley Roofing and protected by copyright/trademark laws.

  • You may not reproduce, distribute, or modify content without written permission.

4. User Submissions

  • By submitting inquiries, reviews, or photos, you grant us the right to use them for business purposes (e.g., testimonials).

  • Do not submit confidential/proprietary information.

5. Disclaimers

  • Accuracy: We strive for accurate information but do not guarantee completeness or timeliness.

  • Roofing Services: Website content does not constitute a binding contract; details are subject to change.

  • Third-Party Links: We are not responsible for external sites' content or practices.

6. Limitation of Liability

Napa Valley Roofing shall not be liable for:

  • Damages from Site use/misuse.

  • Errors, interruptions, or viruses.

  • Roofing work performed by third parties.

7. Indemnification

You agree to indemnify us against claims arising from your misuse of the Site or violation of these ToS.

8. Governing Law

These terms are governed by the laws of [California, USA], and disputes will be resolved in [County, State] courts.

9. Termination
10. When paying invoices Online via Credit or Debt. There will be an additional Merchant's Tax of 2.9%
If you do not wish to pay the additional Tax. Please consider Check or ACH Instead

We may suspend/terminate access for violations of these ToS at our discretion.

11. Contact Us

For questions about these Terms of Service, contact:
Napa Valley Roofing
1020 Soscol Ferry Rd. Napa, CA 94558
nvroofing3@aol.com
1-707-253-9293]

Privacy Policy for Napa Valley Roofing

Privacy Policy – Napa Valley Roofing & Construction LLC
Last Updated: April 9, 2026

Napa Valley Roofing & Construction LLC ("we," "us," or "our") values your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.napavalleyroofing.com).

By using our website, you consent to the practices described in this policy.

1. Information We Collect

Personal Information
When you contact us via forms, email, or phone, we may collect:

  • Name

  • Email address

  • Phone number

  • Property address (for service inquiries)

  • Any other information you voluntarily provide

Non-Personal Information
We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Referring website

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide services

  • Process and manage customer relationships

  • Improve our website and operations

  • Send communications (with consent where required)

  • Analyze usage trends

3. Sharing of Information

We do not sell or rent personal information. We may share information with:

  • Service providers (hosting, analytics, etc.)

  • Legal authorities when required by law or to protect our rights

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience. You may disable cookies through your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission over the internet can be guaranteed to be completely secure.

7. IMPORTANT PAYMENT & COMMUNICATION SECURITY NOTICE

To protect our customers from fraud, including Business Email Compromise (BEC):

  • Napa Valley Roofing & Construction LLC does NOT initiate or change payment instructions via email or text message.

  • We do NOT request wire transfers or changes to payment methods through email communications.

  • All payment instructions must be confirmed directly with our office via a verified phone number or in person.

Customers are solely responsible for independently verifying payment instructions before sending funds.

Napa Valley Roofing & Construction LLC is not responsible for losses resulting from fraudulent communications, including but not limited to impersonation, spoofed email addresses, or unauthorized access to email accounts, where payment instructions were not verified directly with our office.

8. Your Rights

Depending on your location, you may:

  • Request access to your personal data

  • Request correction or deletion

  • Opt out of marketing communications

  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Information

Napa Valley Roofing & Construction LLC
1020 Soscol Ferry Rd
Napa, CA 94558

Email: nvroofing3@aol.com
Phone: (707) 253-9293

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